Setup Outgoing E-mail

Updated 12/07/2018 for v4.1.132.5

Internal Mail Server

1. Contact IT department and ask for internal SMTP settings / information
2. Navigate to Settings->Application Settings->E-mail Settings
 

Pulse_Pro_Steps_to_email_settings.png

3. Input information into page

Pulse_Pro_email_settings.png


Gmail Example

1. Create a Gmail account
2. Go into "Google Account settings"
3. Select "Sign-In & Security"
4. Scroll down and turn on "Allow less secure apps"

Pulse_Pro_email_settings_for_SSL.png


Troubleshooting

  • The Graco Pulse Pro e-mail configuration points the Pulse software to your outgoing email server. Pulse Pro cannot control any configuration on that e-mail server.
  • If external e-mails do not work, the SMTP server being used may not be capable of sending external e-mails. Contact your facility's IT department.
  • If e-mail address doesn't work, use personal or work e-mail to confirm e-mail address being used is valid.
  • If the Test Connection button results in an error. Confirm with your facility's IT department that the settings are correct and no authentication is required.

Reference

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