Support


Pulse HUB

HUB Operation

Software Operation

OPERATION GUIDE: http://operation.gracopulse.com

 

PC Utility

For customers looking to use the Pulse print-on-dispense functionality or find the Hub IP address, the Pulse PC Utility can be downloaded using the link below.

PC UTILITY DOWNLOAD:  http://pcutility.gracopulse.com

Frequently Asked Questions

This depends on the cabling used, please consult with technical information from the cable and networking equipment manufacturers. Generally, it’s about 100 meters (328 feet) before hitting a switch/router.

Yes, the SD card is only used for backups and to restore the Hub in case of failure.

The IT department needs to ensure ports 80 and 443 are open for the Hub. Ports 80 and 443 are generally associated with the internet. Port 443/HTTPS is the HTTP protocol over TLS/SSL. Port 80/HTTP is the World Wide Web. Ports 80 and 443 are generally a given for being open on any type of filtering device allowing outbound traffic on your network. If other PCs can access the internet, the Hub should be able to as well. 

For Hubs, Extenders and Remote Extenders, mounting the device in a place that ensures a clear line of sight to the devices connecting to it will work the best. Oftentimes this may be high up on a wall. Devices must be accessible in the event they need to be power-cycled.

PULSE Q&A WEBINAR RECORDING

Great Resources for Owners

Product Training

Product Training

Online course options through Graco University and live and on-damand webinars

Find a Distributor

Find a Distributor

Your local distributor can help with service questions and check product availability and delivery.

Manuals & Parts

Manuals & Parts

Instructional manuals include operations, parts, troubleshooting and more.

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Product Registration

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