Support


Pulse HUB

HUB Operation

Software Operation

OPERATION GUIDE: http://operation.gracopulse.com

 

PC Utility

For customers looking to use the Pulse print-on-dispense functionality or find the Hub IP address, the Pulse PC Utility can be downloaded using the link below.

PC UTILITY DOWNLOAD:  http://pcutility.gracopulse.com

Frequently Asked Questions

This depends on the cabling used. There are standard recommendations that can be found with an internet search. Generally speaking, it’s about 100 meters (328 feet) before hitting a switch/router.

Think of it as a hard drive. The hardware will eventually fail. However, all memory for the system is solid state so the lifetime should be maximized. 10 years is a specification, it is possible nothing would happen at or after 10 years for some devices. It is best practice to occasionally backup the system at key points or intervals.

The IT department needs to ensure ports 80 and 443 are open for the Hub. Ports 80 and 443 are ports generally associated with the internet. Port 443/HTTPS is the HTTP protocol over TLS/SSL. Port 80/HTTP is the World Wide Web. Ports 80 and 443 are generally a given for being open on any type of filtering device allowing traffic outbound on your network. If other PCs can access the internet, the Hub should be able to as well. 

PULSE Q&A WEBINAR RECORDING

Great Resources for Owners

Product Training

Product Training

Graco University offers online course options

Find a Distributor

Find a Distributor

Your local distributor can help with service questions and check product availability and delivery.

Manuals & Parts

Manuals & Parts

Instructional manuals include operations, parts, troubleshooting and more.

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Product Registration

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