A Podcast All About the Business of Spray Foam
A Podcast by Graco: For Spray Foam Professionals
On Ratio is a podcast produced by Graco and dedicated to the business side of the spray foam industry. Each episode offers a unique peek under the hood from industry heavyweights and up-and-coming contractors.
Whether you want to spray more or sell more, their advice can help you take your business to the next level and gain more satisfied customers.
Browse Episodes of On Ratio
Huntsman Building Solutions: The ISO Shortage and the Future of Spray Foam
Simon Baker and Doug Brady of Hunstman Building Solutions (HBS) discuss the recent global supply chain issues that have had a significant impact on the availability of various building materials, including ISO. Combined with the fact that residential housing starts are at their highest since before the crash in 2007, what does all this mean for contractors and builders that rely on these materials every day? In addition to material shortages, Simon and Doug talk about updated building codes, ever-evolving foam technologies, and how that will drive increasing demand for spray foam down the road.
How the Spray Foam Coalition is Advocating for the Contractor
Joining us today is Lee Salamone and Stephen Wieroniey, of the Center for the Polyurethane Industry (CPI), which is part of the American Chemistry Council (ACC). Basically, Lee and Steven work with the policy-makers that have influence on the polyurethane industry. To put it another way, today’s episode can help contractors and spray foam professionals learn what CPI can do for their business as well as how they can leverage and learn from the efforts of the Spray Foam Coalition.
Bonus Episode: 2021 Spray Foam World Wide Event
This episode brings you to the 2021 Spray Foam World Wide event in Fort Worth, Texas. John Manning and Courtney Beall of Graco chat with spray foam contractors Josh McCoy, Ron Fetzer, Eric Gladson, and Mike Callahan about what SFWW means to them. Thank you to Spray Foam World Wide, and to all the contractors that joined us in Fort Worth!
Mike Callahan: A Crash Course in Spray Foam
Eight years ago, Mike Callahan thought spray foam was only in cans. Today, he runs Callahan Foam Insulation, and last year, his hard work and dedication led to him being awarded an SPFA Excellence Award. In this episode, Mike talks about how he got started in the business, what he’s learned along the way, and the ever-present need for continued education–not just for spray foam contractors, but for other trades as well.
Rick Duncan: Why SPFA Membership is a Badge of Honor
The new executive director of the SPFA, Rick Duncan, shares what the SPFA does to advocate on behalf of contractors to ensure our industry is successful. You’ll hear about the new resources coming to sprayfoam.org and how the SPFA is making it easier for homeowners and builders to find qualified contractors. This episode of On Ratio answers the question of why it’s important to join SPFA as a contractor or applicator member in 2021, and why membership is a badge of honor.
Nate Millman: Working Overtime to Build Your Reputation
Sub Zero Spray Foam Insulation in Hazel Green, WI was founded by Nate Millman, who left his spray foam job to start his own foam business, and has since established a solid reputation built upon hard work, quality, and attention to detail. In this episode, Nate talks about what he's learned over the years, and what other contractors can do to build a strong spray foam business themselves.
Chris Bryntesen: Spray Foam Rig Building Success with CJ Spray
In this episode, you'll hear from an expert on the important things to consider when building a best-in-class spray foam rig. We talk with Chris Bryntesen, the President/CEO of CJ Spray. We cover nearly every topic from layout, power, wall space, A/C size, payload and storage considerations. You also get a glimpse inside Chris's business operations. Chris, being a business owner himself, reveals many lessons learned and has advice for those looking to grow by making smart business decisions.
Chris Curry: Stop Bidding, Start Selling
Along with his two brothers, Chris Curry co-founded All Florida Insulation. In this episode, Chris shares some of the invaluable sales techniques that he’s developed over the past 13 years. Chris believes in relationships and has contributed to the continued growth of All Florida Insulation by focusing on the needs of the customer, building trust, and delivering on promises. He approaches each potential customer with the same professionalism and integrity, because although they might not be a customer today, they could be tomorrow.
CR Herro: Life Built Better with Spray Foam
As the VP of Innovation at America's seventh-largest home builder, Meritage Homes, CR Herro is no stranger to being at the forefront of homebuilding science. CR is a long-time advocate of spray foam insulation and continues to educate on the efficiency and comfort it brings to Meritage-built homes. In this episode, we'll talk with CR about what it takes to build the best, and what spray foam contractors can do to tap into the ever-growing market of energy-conscious consumers.
Josh Cotner: Spray Foam Insurance
With 15 years in the industry, Josh Cotner of The Contractors Choice Agency has seen it all, especially when it comes to spray foam insurance. In this episode, you’ll learn all about what you need to know to protect yourself, your employees, your customers, and your company.
Tom Malik: Inside Graco Tech Support
If you've called Graco's tech support for a spray foam equipment or gun-related issue, there's a good chance you've talked to today's guest, Tom Malik. In this episode, Tom talks about some of the simple steps you can take to prevent common issues, avoid unnecessary downtime, and ultimately, get the best performance and longevity out of your spray foam equipment.
Aaron Franzen: The Art of Selling Spray Foam
Aaron Franzen’s background runs deep in the insulation industry. From installer and mechanic to owning his own spray rig, all the way to his current position as Spray Foam Equipment Manager at IDI Distributors. In this episode, Aaron talks about various techniques for selling spray foam without talking about features and benefits; using stories, testimonials, and relating to the customer. When done correctly, selling can be an art form that can overcome price by focusing on the human element.
Patrick Mahoney: Pay it Forward
In this episode, Patrick Mahoney talks about what he believes can be done to advance the spray foam industry, including sharing his knowledge with other spray foamers, even if they might be his competition. He also talks about the importance of organization – everything from tool bags to PPE to your entire spray foam rig – investing in the organization of your company and assets will pay for itself many times over. Patrick talks about some simple tricks he used when he was just starting out, such as establishing a “digital footprint” on social media. He also touches on some of the mistakes he’s made, and how you can handle those mistakes in a way that sets you apart from the competition.
Ken Wells: Being a Spray Foam Professional
In this episode of On Ratio, we talk to Ken Wells, co-owner of Elite Insulation and PolyPro. Ken is an active member of the SPFA, SFWW, and has been featured on the cover of Spray Foam Professional magazine. We talk to him about his insulation business and how doing things like networking with other trades and becoming a member of SPFA can pay off for you. We also talk about the importance of industry education and a ratio assurance system in spray foam. We also discuss how Ken defines success – both as a business owner, and family man. By the end of this episode, you'll understand how Ken finds balance in his life, and what he’s learned from his dedication to being a true spray foam professional.
Bill Bilben: The Making of a Spray Foam Industry Veteran
In this episode of On Ratio, we interview Bill Bilben, the creator of Spray Foam World Wide, the ever-popular Facebook group that has grown to be the leading tech support and networking group in the industry. In addition to SFWW, Bill is also co-owner of Atticus Insulation and Piranha Tools. In our interview with Bill you'll hear about starting a spray foam business, setting a vision and being a leader, adapting to the needs of customers, and knowing how to change direction when necessary. As you listen to his story, you'll start to see what it really takes to become a true veteran in this industry.
Introducing On Ratio: The Business of Spray Foam
In this episode, we'll tell you a little bit about what you can expect from the On Ratio Podcast. We'll introduce the hosts, Eric Gall and Jon Fredkove. You'll also get to hear some clips from upcoming episodes and interviews with spray foam industry experts like Bill Bilben of Spray Foam World Wide, Tom Malik of Graco Technical Support, Ken Wells of Elite Insulation, and Patrick Mahoney of Lighthouse Insulation. Thanks for listening!